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Terms and Conditions

For amendable bookings credit card payments (e.g. Mastercard, Visa) can only be made with a valid credit card. It must be confirmed at check-in by the bearer’s signature and will be charged in local currency.


Cancellations and any changes in booking details that are made until 8 days before the announced arrival time are free of charge.

Cancellations, changes and non-arrivals within the last 8 days are charged at 100 per cent of the total booking price.

Deposit is not requested.

Special conditions

There is a change of the booking conditions listed above.

At times of the Stuttgart (business/industrial) fairs, the Stuttgart Fun Fair (Cannstatter Wasen) and Christmas markets

  • We accept guaranteed bookings only. In order to obtain such a booking, a deposit of the total booking price is due at any time starting with the day of booking via bank transfer.

  • All cancellations, changes or non-arrivals will be charged at 100 per cent of the total booking price. This charge starts with the day of booking.

Special notice on check-in times

Checking in after 20.00 on Mondays to Thursdays is not possible.

Make sure that you inquire the check-in time for weekends (Fridays to Sundays) and Public Holidays.